Multi-user features

All Riddle plans are multi-user so you can collaborate on Riddles with colleagues and clients.

Step 1: Create a new project

When you log in to your Riddle account, you will be in your PERSONAL account by default. To work with others on a Riddle you need to create a project so that you can together

1. Click on the three dots in the top right corner.
2. Click on Your projects.
3. Click on CREATE PROJECT.
4. Type a project title into the Name field.
5. Click on CREATE PROJECT.
6. Add a description in the Description field (optional).

Step 2: Add a member to a project

1. Click on the three dots in the top right corner.
2. Click on Your projects.
3. Go to one of your projects.
4. Click on Members on the menu list on the left.
5. Type in the email addresses of the people you want to add to the project into the Email field.
6. Assign a role to this person by clicking on the field on Editor.
7. Click on Admin, Editor, or Author.
8. Click on the green ADD MEMBER button.
9. Repeat steps 2-5 for all the people you would like to add.
   The number of available and used seats appears with a percentage bar at the bottom. Your maximum number of seats depends on which plan and how many added seats you have.
10. If the added member already has a Riddle login, the Riddle will be visible in the project in their account immediately.
    If the added member does not have a Riddle login yet, they will receive an email with a link for joining the project (see Join a project below).

Step 3: Transfer an existing Riddle to a project

1. Go to YOUR RIDDLES.
2. Click on the three dots next to your Riddle.
3. Select Transfer.
4. Click on the Select Destination field.
5. Click on the project you want to transfer the Riddle to.

Edit members

1. Click on the three dots in the top right corner.
2. Click on Your projects.
3. Click on Members on the menu list on the left.
4. Click on Delete to delete a member.
5. Change a member's role by clicking on the role box on the right of the email address and select Admin, Editor, or Author.

Join a project

1. Click on the Riddle.com link in the automated email you receive from Riddle (mail@mailer.riddle.com).
2. Use the email address and temporary password provided in the email to log in.
3. Click on the three dots in the top right corner.
4. Click on Change password under the ACCOUNT section.
5. Enter the current password and new password in the password fields.
6. Click on the blue UPDATE button.
7. Done. You can now edit Riddles or create your own in the project you've joined.

Add user seats to my account

Every person who logs into Riddle needs their own account. If you have reached your seat limit, you can add more anytime. User seats can only be added by an account Admin. The account owner does not count as a used seat.

1. Click on the three dots in the top right corner.
2. Click on Add/edit user seats under the ACCOUNT section.
3. Click on ADD USER SEATS.
4. Click on the + to increase the number of seats.
   This will trigger a payment change.
5. Read the payment policy change and click on click on Confirm user license change.

Remove seats

You can remove someone from a current seat to free it up for a different user.

1. Click on the three dots in the top right corner.
2. Click on Add/edit user seats under the ACCOUNT section.
3. Click on Remove from account next to the email address of the user you'd like to remove.
   You can now reuse the free seat for someone else and add a member / user to any of your projects: Add a member to a project.