Your user roles

Every project member has a role. Your user role options depend on your Riddle.com subscription plan.

EssentialProBusinessEnterprise
Default Admin role only.*Default Admin role only.*Default Admin, Author, and Editor roles.*Default roles, customizable roles, and self-created roles. You can assign a default or customized role and role name to each project member.

*Pre-existing roles created before January 2024 will remain unchanged.

Edit default roles (Enterprise)

  1. Click on the settings icon in the top right corner.
  2. Click on Your user roles under COLLABORATION.
    Here you can see all the roles you have assigned and how many times they've been used.
  3. Click on the role you'd like to edit.
  4. Select / deselect any of the permissions.
  5. Enter a name for the customized role in the Name field.
  6. Click on SAVE NEW USER ROLE.
    The edited role will appear in Your user roles list.

Create new user role (Enterprise)

  1. Click on the settings icon in the top right corner.
  2. Click on Your user roles under COLLABORATION.
    Here you can see all the roles you have assigned and how many times they've been used.
  3. Click on CREATE USER ROLE.
  4. Enter a name in the Name field.
  5. Select any of the permissions.
  6. Click on SAVE USER ROLE.

Permissions

Permission/roleAdminEditorAuthor
= Most powerful project role with unlimited access and permission to make unlimited changes to all of the following:= Editor is Ideal for the majority of your project members.= Designed for junior members of your project, interns, or freelancers.
Individual Riddles
Edit Riddles, add tags, and notesxxx
Create and copy Riddles (no editing rights)xxx
Delete Riddlesx
Transfer Riddles between projectsx
View Riddle "Publish" tab, publish Riddles, and edit publish settingsxx
View Riddle "Analyze" tab and statsxx
Delete Riddle statsx
Download Riddle statsx
Presetsx
Apply project presetsx
Edit presets or palettesxx
Create and save project presetsx
Integrations
Create, delete, and edit account integrationsx
Connect / disconnect existing Riddle integrationsxx
Privacy & Data collectionx
View leads tab under "Analyze"x
Download leadsx
Search for and delete leadsx
Add / edit blocks for data collectionx
Templates
Create templatesxx
Use templatesxxx
Delete templatesx
Projects
Create new projects (this role will always have admin rights in their created projects)x
Update project settingsx
Update project adsx
Update project membersx
Update project member rolesx
Update project API keysx
Access media libraryx
Custom messagingx
Update SMTP gateway credentialsx
Update company data detailsx
Domainsxx
Allow accessx
Billingx
Allow accessx

Top tips

  • You can create unlimited workspaces / projects with Riddle and then invite any of your colleagues or clients for $19 per month (see our pricing here).
  • Don't worry - each user can belong to any number of projects. They will only be counted as a single user.
  • Create a minimum of two projects, one for finished Riddles, the other for drafts. When your team finalizes a Riddle, they should transfer the Riddle to the finished project.

Additional project ideas

You might also want to add projects separated by:

  • Language
    You might be supporting sites across multiple languages, so we recommend Riddle's publishing partners create projects for each language (French, Spanish, etc.).
  • Department
    One project for marketing, another for editorial, and so on.
  • Client
    This is especially true for agencies using Riddle. Client-specific projects help them collaborate while limiting their visibility and access to their content only.