At Riddle, we like keeping things nice and flexible – easy sign up with no pesky set up or admin fees, plus you cancel at any time.
This carries over to our payment options:
- Credit card – Visa, Mastercard, American Express
- Direct debit – all 32 EU/EEA countries + Switzerland, UK, and (coming soon) the USA
You’ll receive an invoice every month – and you can also add an extra billing contact (if you’d like them to automatically receive a copy).
Want to be invoiced?
Sure, we’d be happy to invoice you – however issuing/sending invoices involve bank fees and a lot more manual effort on our part.
We’re a lean team and our business model is built on automatic payments via credit cards/PayPal/direct debit – so we have to add an extra cost to cover the costs.
We only do these for our annual Team plans.
We add a $100/£100/€100 cost to each payment to cover these extra steps. (Our data shows that each invoice renewal requires an average of 5.7 emails from us to various finance departments – before payment is issued.)
Our payment terms are net 30 – we’ll need to add a $100/€100/£100 late charge for payments received more than 30 days after the invoice date.
For the invoice – we’d just need you to send us:
- your billing address
- finance contact name and email
- Plus any internal PO# you’d like us to add
We’d then send you the invoice – as well as a copy directly to the finance contact. Payment is Net30.