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Cookies

Quiz maker cookies

At Riddle, our quizzes are tracker-free and (almost entirely) cookie-free - and we're entirely GDPR and CCPA-compliant.

We believe quizzes are powerful 'opt-in' marketing tools (with our lead generation tools) - not for tracking your audience data without their consent.

You can see this born out in our very short list of cookies below.



 

Audience cookies


These are the cookie(s) your audience will see when taking your quiz.

> Necessary cookies

These cookies are necessary so that you can navigate through the pages and use essential functions.

  • Session Cookie - no personal data stored. It stores a random ID number and expires when you close the browser
  • That's it. Period.

> Analytical cookies


These cookies are used for analytical purposes and help us to optimise your Riddle experience by tracking which pages you visit and which features you are using.

  • None

> Cookies/services from third parties


These cookies are used by third party services and help us provide a better experience for you.

  • None

> Local Storage


Local Storage describes information that is only saved on your computer and never sent to our servers. Data in local storage can only be read via JavaScript and you can easily erase all local storage by clearning your browser cache and cookies.

We do not store any personal identifiable information in local storage.

For our audience-facing Riddle embeds, local storage is used for just two things:

  • Default language - storing the language the Riddle creator selected for the embed (e.g. 'DE:casual' for German - casual).
  • Persistent result data - this prevents double voting in a poll and plus shows the selected vote for the user.

Cookies for quiz creators


> Necessary cookies


These cookies are necessary so that you can navigate through the pages and use essential functions.

  • Session cookie - no personal data stored. It stores a random ID number and expires when you close the browser.
  • Google reCAPTCHA - required to secure the login to Riddle. Please read the Google Privacy Policy to learn more.
  • Chargebee cookie - required on our pricing and payment page. Please read the Chargebee Privacy Policy to learn more.

> Analytical cookies


These cookies are used for analytical purposes and help us to optimise your Riddle experience by tracking which pages you visit and which features you are using.

  • Matamo Analytics - we don't use Google Analytics or Google Tag Manager. We use our self-hosted version of Matomo Analytics for necessary usage tracking on our site only. (Our embedded quizzes contain no tracking at all.)

> Local Storage


Local Storage is information that is only saved on your computer and never sent to our servers. Data in local storage can only be read via Java Script and you can easily erase all local storage by clearning your browser cache and cookies. We are not storing any personal identifiable information in local storage. Local storage in our audience facing Riddle embeds is used for two things:
  • Answer Selections - used when creating a Journey Riddle to store the expanded nodes
  • Persistent list of choices made in dialogs - for example "show only once"
  • Lead Gen Info Banner message - stores if the user has closed that info banner on the lead form

> Cookies/services from third parties


These cookies are used by third party services and help us provide a better experience for you. Our support chat will not work if you decline these cookies.

  • User.com support chat - we use User.com to power our support chat. Once you are logged in, your name and email as well as your subscription status will be transmitted to User.com to allow us to provide better and personalized support to you. User.com is based in Poland and all data is stored in the EU. Please read User.com's privacy policy to learn more.


All cookies used in our embed, creator, main website, blog and online documentation

Cookie nameSample valueUsed where?Usage for:Storage periodLegal basis for usage
PHPSESSIDRandom hash valueEmbed (Audience Cookie) and CreatorIdentify a user during an acive session. Necessary to operate the serviceSessionArt. 6 Abs.1 S.1 lit. f) DSGVO (GDPR). Necessary cookie to operate the service
sc-simple-cookieCookie consent version and consent servicesriddle.com/blog
riddle.com/docs
Store the cookie consent for the site visitor based on the interaction with the consent bannerSessionArt. 6 Abs.1 S.1 lit. f) DSGVO (GDPR). Necessary cookie to operate the service
_pd_id.1.b8e3Random hash valueCreator, /blog, /docsSelf-hosted version of Matomo Analytics. Measures user interaction with our services1 year and one week after the cookie has been setArt. 6 Abs.1 S.1 lit. f) DSGVO (GDPR). Necessary cookie to operate the service
_pk_ses.1b8e3Random hash valueCreator, /blog, /docsSelf-hosted version of the Matomo Analytics service. Anonymized IP adress, time and date of the visit, URL of the current and previously viewed page, clicks and downloads, page speed, approximate geographical location, browser version and browsler language of the site visitor30 minutes after the cookie has been setArt. 6 Abs.1 S.1 lit. f) DSGVO (GDPR). Necessary cookie to operate the service
_ca_chatRandom hash valueCreator, /blog, /docsChatbox from our chat and support provider user.com. The cookie domain is riddle.user.com. User.com is a European GDPR-compliant service providerSessionArt. 6 Abs.1 S.1 lit. f) DSGVO (GDPR). Necessary cookie to operate the service
Google reCaptcha: 1P_Jar, CONSENT, NID, _Secure-3PAPISID, _Secure-3PSID, _Secure-3PSIDCCRandom hash values, time and datehttps://www.riddle.com/user/login and https://www.riddle.com/user/signupGoogle reCaptcha on the user login form to prevent bots from login in or registering, also to prevent brute force attacks to hack user logins6 months after the cookies has been setArt. 6 Abs.1 S.1 lit. f) DSGVO (GDPR). Necessary cookie to operate the service
Client_timeout, server_timestampRandom hash value and timecodeRiddle creator - all payment-related pagesHosted checkout form and payment management pages from Chargebee.comSessionArt. 6 Abs.1 S.1 lit. f) DSGVO (GDPR). Necessary cookie to operate the service
ngStorage-nodeAnswerSelectionsRiddle creator - 'journey' riddle typeJourney: stores the expanded nodesLocal storageArt. 6 Abs.1 S.1 lit. f) DSGVO (GDPR). Necessary cookie to operate the service
ngStorage-dialogsShownRiddle creatorPersistant list of dialogs (e.g. for show only once)Local storageArt. 6 Abs.1 S.1 lit. f) DSGVO (GDPR). Necessary cookie to operate the service
ngStorage-riddle_leadgen_[RiddleID]Riddle creatorLead generation info banner state in a specific riddle. Stores if user has closed the info bannerLocal storageArt. 6 Abs.1 S.1 lit. f) DSGVO (GDPR). Necessary cookie to operate the service
ngStorage-defaultLanguageRiddle embedThe language of the embed e.g. de:casual for German (casual)Local storageArt. 6 Abs.1 S.1 lit. f) DSGVO (GDPR). Necessary cookie to operate the service
ngStorage-riddleResultsRiddle embedPersistent result data (e.g. to prevent double voting and to show the selected vote)Local storageArt. 6 Abs.1 S.1 lit. f) DSGVO (GDPR). Necessary cookie to operate the service

Any questions about cookies, privacy, or anything else quiz-related? Please just ask us on support chat.

(Our founders Boris and Mike will race our entire team to answer first - our average response time tends to be under two minutes flat!)

SHOW ARCHIVE FOR COOKIES
Your cookie settings
To help personalise content, tell us which parts of our websites people have visited, and provide a safer experience, we use cookies. By clicking on ‘Accept’, you agree to the processing and the sharing of your data with third parties. Your data can only be used to power our support chat, analytics, and the retargeting and displaying of personalized contents on third party websites such as our customer support chat tool.

We like being transparent with our community - you can find more information on the processing through third parties in our settings as well as in our data policy. You can reject the use of all non-strictly necessary cookies or customize your cookie settings at any time by visiting the cookie settings.
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Necessary cookies
More info

These cookies are necessary so that you can navigate through the pages and use essential functions.

  • Session Cookie - stores a random ID number and expires when you close the browser
  • Google Recaptcha - required to secure the login. Please read the Google Privacy Policy to learn more
  • Chargebee Cookie - required on our pricing and payment page. Please read the Chargebee Privacy Policy to learn more


Analytical cookies
More info

These cookies are used for analytical purposes and help us to optimise your Riddle experience by tracking which pages you visit and which features you are using.

  • Google Tag Manager - Used to load scripts and services like Intercom and Google Analytics Please read the Google Privacy Policy to learn more
  • Google Analytics - used to understand which pages in our creation tools are visited and we also track the source of visitors to Riddle.com through Google Analytics. We are anonymizing the visitors IP addresses. Please read the Google Privacy Policy to learn more


Cookies/services from third parties
More info

These cookies are used by third party services and help us provide a better experience for you. Our support chat will not work if you decline these cookies.

  • Crisp Chat - we are using Crisp to power our support chat. Once you are logged in, your name and email as well as your subscription status will be transmitted to Crisp to allow us to provide better and personalized support to you. Crisp is based in France and the data is stored in the EU. Please read the Crisp Privacy Policy to learn more

 
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