Get in touch

Contact us

Have a question about Riddle, your account, or pricing? We would love to hear from you. Our support team is made up of real people, including our founders, and we usually reply within one business day. On live chat, you will often hear back within minutes.

Ways to reach us

Live chat The fastest way to reach us, with real people who usually reply within five minutes during business hours.
Start a live chat →

Email us Prefer email? Write to hello@riddle.com and we will get back to you within one business day.

Book a demo Want a guided tour? Book a free 30-minute demo and we will show you how Riddle fits your use case.

Call us You can reach us by phone Monday to Friday, from 9:00 to 17:00 CET, at +49 68 97 93 92 500.

Send us a message

Fill in the form below and your message lands straight in our inbox. Add as much detail as you like, and we will route it to the right person and reply within one business day.

Good to know

Riddle Technologies AG

Lenaustraße 1
66125 Saarbrücken
Germany

Email: hello@riddle.com
Phone: +49 68 97 93 92 500

Support hours: Monday to Friday, 9:00 to 17:00 CET.

Looking for quick answers?

Many questions are answered in our Help Center, with step-by-step guides for building and embedding interactive content.

Curious about plans and pricing? See our pricing page, or just ask us on live chat.