Skip to content
Riddle.com Documentation
  • Start here
  • API
    • Creator
    • Embed
    • Riddles
    • Teams
  • Code examples
    • JavaScript
    • PHP
  • Creators
    • * Riddle 2.0 *
    • Advanced
    • Analyze
    • Collecting leads
    • Create
    • Customize
    • How to embed
    • Images, GIFs, videos
    • Publish
    • Team features
    • Your account
  • FAQ
    • Getting started
    • Create quizzes with Riddle
    • Collect emails and leads
    • Pricing
  • Create Quiz
  • Start here
  • API
    • Creator
    • Embed
    • Riddles
    • Teams
  • Code examples
    • JavaScript
    • PHP
  • Creators
    • * Riddle 2.0 *
    • Advanced
    • Analyze
    • Collecting leads
    • Create
    • Customize
    • How to embed
    • Images, GIFs, videos
    • Publish
    • Team features
    • Your account
  • FAQ
    • Getting started
    • Create quizzes with Riddle
    • Collect emails and leads
    • Pricing
  • Create Quiz
Riddle.com Documentation
  • Start here
  • API
    • Creator
    • Embed
    • Riddles
    • Teams
  • Code examples
    • JavaScript
    • PHP
  • Creators
    • * Riddle 2.0 *
    • Advanced
    • Analyze
    • Collecting leads
    • Create
    • Customize
    • How to embed
    • Images, GIFs, videos
    • Publish
    • Team features
    • Your account
  • FAQ
    • Getting started
    • Create quizzes with Riddle
    • Collect emails and leads
    • Pricing
  • Create Quiz

How can I cancel my subscription

Help Categories

  • Creators
    • Start here
    • Advanced
    • Analyze
    • Collect Leads
    • Create
    • Customize
    • Embeds
    • Images, GIFs, Videos
    • Publish
    • Team features
    • Your account
  • FAQ
    • Collect emails and leads
    • Create quizzes with Riddle
    • Getting started
    • Pricing
  • API
    • Creator
    • Embed
    • Riddles
    • Teams
  • Code examples
    • JavaScript
    • PHP
By Boris / March 6, 2023

Here you go – you can either:

  1. Pause your subscription (for 3 months)
  2. Cancel your account

Pausing locks in your pricing

Pausing your account for 3 months is often better than canceling permanently – because it locks in your pricing and your content won’t go offline.

For example, if you do cancel, then later decide to come back, you would need to pay what other new subscribers pay.

(As context, our Basic plan was only $3 a month when we started by in 2014. We do not offer the Basic plan anymore right now, so you would have to re-subscribe to our Pro Plan at $69 a month – because we have kept adding more and more functionality. But we still have active subscribers who have never left – and yup, they are happily paying just $3.)

Pausing will keep your existing prices down the road.

If you pause, we recommend setting a calendar reminder for yourself in 3 months to check and decide if you want to cancel for good. But hopefully things will have calmed down a bit. 🙂

What happens to your quizzes if you cancel/pause?

Your quizzes will stay live while you have a paused account.

However they will show our branding – and lead forms will be disabled.

If you cancel, your content will go offline – and we’ll add this placeholder image instead:

Placeholder image for unpublished content - for example with cancelled subscriptions with Riddle's online quiz maker

If you’d like to edit them or download your leads, we’d need to ask you to resubscribe.

To pause or cancel – please follow these instructions: https://www.riddle.com/help/riddle-v1/faq/can-i-cancel-my-subscription/

But any questions of course, please give us a shout. And of course, many thanks for giving Riddle a shot!

Related Posts

How can I update my account’s personal info (name, email, etc.)?

Creators, Your account

How can I change my password?

Creators, Your account

Where can I get copies of my invoices?

Creators, Your account

How can I change my personal info (email, name, etc.)?

Creators, Your account

Quiz Types

  • Personality Test
  • Quiz
  • Quiz Generator
  • Opinion Poll
  • Multi-Poll
  • Survey
  • Journey

More quiz types

  • List
  • Reaction Poll
  • Upvote
  • Form
  • Tap & Find
  • Order It
  • Story

Publish to

  • Any website
  • WordPress
  • Youtube
  • Webhook
  • WhatsApp
  • Instagram
  • Facebook

Integrations

  • Mailchimp
  • AWeber
  • Zapier.com
  • Google Sheets
  • Google Tag Manager
  • Active Campaign

Quiz maker for

  • Publishers
  • Agencies
  • Marketers
  • Sports teams
  • Non-profit organizations

Links

  • Pricing
  • FAQ
  • Blog
  • Code examples
  • API
  • About us

Legal bits

  • Imprint
  • Terms of service
  • Privacy policy
  • Acceptable use
  • Cookies

Copyright © 2025 - Riddle Technologies AG