Here you go – you can either: Pausing locks in your pricing Pausing your account for 3 months is often better than canceling permanently – because it locks in your pricing and your content won’t go offline. For example, if you do cancel, then later decide to come back, you would need to pay what …
We get this question ‘What happens if I cancel?’ a lot. The good news? You can cancel anytime and if you forget to cancel, you can reach out to us up to 2 weeks after the charge and we will issue a refund. Cancel your subscription – your quizzes will go offline Surging energy prices …
What happens after the free trial or when I cancel my account? Read More »
Absolutely – we’re big believers in flexibility. You can cancel our monthly plans at any time. Our annual plans include a discount in return for you paying in advance for the year. You of course can cancel any time – but we can’t give refunds on any unused months. How can I cancel my Riddle …
Our 14 day trial period gives you full access to every Riddle feature. We don’t believe in limiting what (and how) you use our quiz maker platform. You’ll have full access, so you can decide which features would best suit your needs. (Check out this handy guide about choosing the right plan for your requirements.) …
Need to download your invoices for Riddle’s online quiz creator? No problem, we make that easy – we know how important they are for keeping your finance and tax folks happy. We send you invoices automatically each month via email, as well as to an optional ‘billing’ email address (more info). But you can also …
We’re pretty proud of our ‘unlimited’ pricing model – all of our plans (Basic, Pro, and Team) include: Seriously – the only small print is that we have a limit of 10 million (yup, that’s ten million) views per month. That’s a LOT of traffic; only 0.23% of our customers ever get close. And we …
At Riddle, we like keeping things nice and flexible for our brands and publishers. You can easily sign up with no setup or administrative fees – and you may cancel at any time. This carries over to our payment options: You’ll receive an invoice every month – and you can also add an extra billing …
For our European customers, we’ll need to add VAT (Value Added Tax) to the prices of each of Riddle’s quiz maker plans. No one likes taxes – but it’s a legal requirement for most European countries. (If you’re not based in Europe, you can ignore this post – VAT is only applied to European customers.) …
Want to subscribe or upgrade to Riddle’s online quiz creator? It’s easy – and remember, you just pick the plan with the features you need. Every one of our quiz builder plans features unlimited usage. That means you won’t have any caps or limits on how many quizzes you create, leads you collect, or people …
Got an unpaid invoice for your Riddle account? Don’t worry – payment issues can happen to all of us. Riddle’s monthly or yearly subscriptions can be paid using credit cards, Paypal, direct debit, or bank transfer. If your invoices are showing up as overdue, it’s probably due to one of these reasons: Expired credit card …
