Pricing, without limits

Welcome to Riddle! Watch our quick five minute video introduction to our quiz marketing platform.

You'll see how easy it is to create interactive content for your brand or sites, including:

• Craft a quiz, personality test, survey, poll, & more
• Mix/match 13 types of question blocks in your interactive content
• Gather 1st party audience data with 17 types of lead generation fields
• Seamlessly match your brand - customize colors, upload your fonts, edit CSS, and more
• Publish and embed on your site

And best of all? No coding required.

But if you have any questions, please ask us on support chat - we are always happy (and fast) to help.

Absolutely - we offer a moneyback guarantee. Try our quiz maker risk-free for up to 30 days.

Our free 14 day trial includes is completely unlocked:

• All of our quiz maker features
• Every lead generation option
• No limits or caps on how many quizzes, quiz takers, or leads

If you do decide to upgrade, you then have another month to decide if Riddle is what you're looking for.

Any questions? Get answers fast.

Our entire team helps on customer support, from our CEO Boris on down.

Average response time? Under two minutes - boom!

We're confident in our quiz maker - used by global brands and publishers like the BBC, CNN, and Shopify.

How to use our moneyback guarantee

If Riddle does not completely meet your needs, just let us know on support chat or at hello@riddle.com.

We stand by our moneyback guarantee, and will happily refund your money straightaway - no questions asked.

Our 14 day trial period gives you full access to every Riddle feature - no credit card required.

We don't believe in limiting what (and how) you use our quiz maker tools.

That means you'll have full access, so you can decide which features would best suit your needs. (Check out our guide about selecting the right plan for your requirements.)

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However, to manage our server costs, we will un-publish any riddles once your 14-day trial expires.

And 30 days after your trial expires, we'll delete your demo account - including any quizzes, leads, and other data.

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Need more time to try out Riddle?

You can always ask us on support chat for a one-time extension. We're happy (and fast) to help out.

Absolutely! Unlike most folks like mobile phone companies, we're big believers in flexibility.

You can cancel our monthly plans at any time.

Our annual plans include a discount in return for you paying in advance for the year.

Of course, you can cancel your annual plan at any time - but we can't give refunds on any unused months.

How can I cancel my Riddle subscription?

It's simple.

1. In the top right menu, click "Account" and then "Subscription".

2. Then click on "View your subscription portal".

3. Next - select "Subscription":

4. And finally - choose either our 'pause' or 'cancel' options:

• Pause: Take a temporary three-month break from your Riddle subscription. Your subscription will auto-restart at the end of this period. Your content will stay online.
• Cancel: Your subscription is deactivated until you turn it back on. Your content will be offline.

Why choose pause instead of cancel?

We designed our 'pause' option for brands and publishers that might not need Riddle for short periods.

You will lock in your current pricing - even if we raise prices down the road. For example, some of our earliest subscribers from 2014 are still on our $3 a month plan. Also, your content will stay online during the pause.

What happens when I don't have an active Riddle subscription?

Here are some more details:

• Your content will be offline.
• You will need to re-subscribe to publish your content again.

To stay a healthy business, we do need to limit the free usage of Riddle a bit.

If you decide to pause, some of our premium features will disappear including:

• Our Riddle logo will appear below your quiz content - and any custom logo you uploaded will not be shown.
• We might show a small text box saying "Quiz Maker powered by Riddle" (or something similar) below your quiz.
• If you used our CSS editor, any custom CSS you entered will be revert back to our standard look and feel.
• Lead forms won't be shown - our lead collection options only work during the free trial or as an active subscriber.
• Access to the stats and to the edit mode of your Riddles will be disabled.

Don't worry - that may look like a long list, but the important thing is that your quiz will always be live for your audience to enjoy as long as you don't cancel your subscription.

And you can always renew your subscription at any time for full access.

Yes, all of our quiz maker plans renew automatically for the period you selected when you made the initial purchase.

(For example, if you bought a Pro monthly subscription, it will renew every month. If you subscribe to our annual plan, it will resubscribe you for the next year.)

You can easily control your auto-renew settings.

Control your auto-renew settings

You cancel the renewal at any time by clicking on Account > Subscription > then "View your subscription portal" to select a cancellation option.

1. In the top right menu, click "Account" and then "Subscription".

2. Then click on "View your subscription portal".

3. Next - select "Subscription":

4. And finally - choose either our 'pause' or 'cancel' options:

• Pause: Take a temporary three-month break from your Riddle subscription. Your subscription will auto-restart at the end of this period.
• Cancel: Your subscription is deactivated until you turn it back on.

Or you can always ask us about your cancellation or renewal options via support chat - we're lightning-fast at responding to our customers' questions.

At Riddle, we like keeping things flexible for our brands and publishers. Sign up with no setup or administrative fees - and you may cancel at any time.

This carries over to our payment options:

• Credit card - Visa, Mastercard, American Express
• PayPal
• Direct debit - all 32 EU/EEA countries + Switzerland, UK, and (coming soon) the USA
• Pay by invoice/bank transfer - all annual plans only

You will receive an invoice every month and you can also add an extra billing contact (if you'd like them to automatically receive a copy).

Want to be invoiced?

Sure, we'll be happy to invoice you for any of our annual plans.

Our payment terms are immediate payment - not net 30 (Learn more).

We will send out a proforma invoice 30 days in advance. Your finance team can use this to start their internal payment approval process.

All of Riddle's plans let you collaborate - discover how to invite colleagues and clients to your account.

• Add unlimited numbers of projects by client or by department (editorial, marketing, etc.)
• Individual log-ins - everyone will get their own log-in, and can collaborate and create quizzes together.
• Different access levels - control editing and publishing with three levels of permissions: admins, editors, and authors. Everyone can create, but only approved people can actually publish content.
• Style templates - keep branding consistent. Save your own combinations of your custom fonts, CSS, and other styling. Apply with just a click - saving time and keeping your quizzes brand-consistent.

Is there a limit to the number of projects?

No - you can create any number of projects. We've seen people set up projects by function (content, sales, etc.) as well as by client or project.

Invite the right people to each project - then let their quiz creativity run wild.

How many people can I invite?

There are no limits. Each user is $19/user per month - while our Enterprise plan includes 50 user seats. 

We're proud of our 'unlimited' pricing model - all of our standard plans (Essential, Pro, and Business) include:

• Unlimited quizzes - create as many riddles as you like.
• Unlimited leads - collect as many emails and quiz responses as you want.
• Unlimited views - no caps on how many people take, share, and enjoy your quizzes, polls, or surveys

Need a custom contract, data processing agreement, or storage solution?

We know that brands or publishers can have their own special requirements.

Our standard plans are ‘as is’ products - our pricing model and business processes are built around self-service, automated payments (credit card, PayPal, invoicing).

If you require any sort of special features, contracts, or other changes, check out our Enterprise plan for features like:

• Single Sign-On (SSO) - need to integrated your organization's SSO? Talk to us.
• Integrate Getty Images or your media library - give your team access to your brand's video or image assets within Riddle's quiz maker.
• Custom contract - we've been around since 2014, and our standard agreement has been used 'as is' by many of the biggest brands on the planet. We're happy to look at very minor changes - but for anything major, we'll need to get our lawyers involved.
• Special data storage or InfoSec documentation - Riddle is a fully GDPR-compliant quiz maker. All our data is stored on our own EU-based servers (no cloud-based storage) in Germany and Luxembourg. However, if you need something unique - please talk to us about our custom data solutions.
• Custom data processing agreement (DPA) - just like our contract, our standard DPA works for almost every brand or publisher. But if you need to use your company's DPA or substantially modify ours? We can help.