Does Riddle offer a moneyback guarantee?

Sign up with Riddle

Absolutely – try our quiz maker risk-free for up to 30 days.

If Riddle doesn’t completely meet your needs, just drop us a note via support chat or at hello@quizu.eu. We’ll happily refund your money straightaway – no questions asked.

Our 14 day trial period gives you full access to all our quiz tools.

After the trial, any quizzes that you have created and embed on your site will always stay live.

You’ll just lose the ability to edit your Riddle, view stats, or download any leads.

But your content itself will always be available for your audience – we don’t think it’s good karma to delete quizzes post-trial.

(One note – if you use our white label features to hide our branding or add your own, this will revert on your embedded Riddles at the end of your trial period to show our lovely Riddle logo.) 🙂

 

Upgrading your Riddle subscription is easy.

  1. Log in, then click on the ‘…’ menu in the top right corner
  2. Select ‘upgrade now’ and choose your new plan.
  3. Payment: we accept all major credit cards and PayPal

Annual or monthly – what’s the difference?

  • Our monthly plans are very flexible – you can cancel at any time.
  • Our annual plans include a 20% discount – but you’ll pay for 12 months at the start of your subscription.

Check out this overview of the differences between our plans

How to upgrade – video overview:

Absolutely – many of our agencies and corporate clients have this business need.

Our BASIC and PRO plans are single user – with only log-in per account at any one time. You can share that with your colleagues – but you won’t be able to both work on your quizzes simultaneously.

Our ENTERPRISE plan was designed with this in mind, so teams can collaborate and create quizzes together.

  • You’ll be able to add unlimited numbers of teams (by client or by department – ‘editorial’, ‘marketing’, etc.).
  • Everyone in that team will get their own log-in – and can collaborate and create quizzes together.
  • Control access with three levels of permissions – admins, editors, and authors. Everyone can create, but only approved people can actually publish content.

(Side note – our Enterprise plan has a lot of other cool features, include ‘save your style’ templates, CSS editing, and more. Read on for more details.)

White labelled quiz maker plans – Riddle Pro or Enterprise?

Absolutely! Unlike (cough, cough) mobile phone companies, we’re big believers in flexibility.

You can always cancel your subscription at any time.

Cancelling your Riddle subscription is simple:

  1. Log in, then click on the ‘…’ menu in the top right corner
  2. Select ‘Payment details’
  3. Scroll to the bottom and select ‘cancel’

Here are some more details:

The good news – quizzes that you created and embedded on your website will always (always!) stay live.

Yup, that’s correct – no matter if you cancel your subscription, we’re big believers that your content always belongs to you.

However, to stay a healthy business, we do need to limit the free usage of Riddle a bit. If you decide to not subscribe, some of our premium features will disappear including:

  • Our Riddle logo will appear below your quiz content – and any custom logo you uploaded will not be shown.
  • We might show a small text box saying “Quiz Maker powered by Riddle” (or something similar) below your quiz.
  • If you used our CSS editor, any custom CSS you entered will be revert back to our standard look and feel.
  • Lead forms won’t be shown – our lead collection options only work during the free trial or as an active subscriber.
  • Access to the stats and to the edit mode of your Riddles will be disabled.

Fear not – that may look like a long list – but the important thing is that your quiz will always be live for your audience to enjoy.

And hey – you can always renew your subscription at any time for full access. 

 

 

Videos are incredibly engaging – and Riddle makes it easy to search and paste in any YouTube clip into any type of Riddle.

  • In the media selector, choose ‘YouTube’.
    • Type in your search terms
    • Or paste in the video’s URL

Even better – you can set the video’s start and end points, instead of playing the entire video.

  • Show video controls – hides the control bar and minimize YouTube branding in your clip
  • Set start point – play the video, then click to set the precise start point 
  • Set end point – click to set the end point
  • Suggested uses: 
    • Play 5-10 seconds of a movie, song, or sports clip.
    • Set the end point – then ask ‘What happens next?’

 

Here’s an example we created around some 80’s one hit wonders… 


Collect emails and leads

We’ve made it easy to connect Riddle to any email or marketing software on the planet (check out our more in-depth explanation).

Native integrations:

  • MailChimp
  • AWeber
  • Google Documents
  • DropBox

Coming soon:

  • Active Campaign*
  • Constant Contact*
  • Convert Kit*
  • Get Response*
  • InfusionSoft*

Zapier:

You can also easily connect Riddle to any software (from Constant Contact to Salesforce and 1000’s more) using our free Zapier app – no coding required. (Learn more)

We’ve made it easy to connect Riddle to any email or marketing software on the planet (check out our more in-depth explanation).

Native integrations:

  • MailChimp
  • AWeber
  • Google Documents
  • DropBox
  • (Stay tuned – we’ll be adding lots more)

Zapier:

You can also easily connect Riddle to any software (from Constant Contact to Salesforce and 1000’s more) using our free Zapier app – no coding required. (Learn more)

 

Here’s a video overview of our quiz maker’s lead generation form builder – but give us a shout if you have any questions at hello@quizu.eu.

We’ve designed Riddle to make it easy for you to collect emails from interested quiz takers. 

Here’s how:

  • Create or edit a quiz
  • Go to the ‘Collect leads’ step
  • Create your form
  • Drag/drop the fields for each user to complete (name, email, etc.)
  • Connect it to your email marketing tool, Google Doc, or other system

Some key points:

  • We recommend making lead forms optional.
  • Mandatory forms just encourage people to give fake details so they can proceed to their results.
  • Instead, give a compelling reason for each user to give their information – beyond seeing results.
  • We’ve seen successful examples such as ‘Sign up for a free 15 minute Skype consultation of your results’ or ‘Enter your details to get 25% off your first three months’.
  • The fewer fields, the better – we’ve found 3-5 fields work best. With each field, you will see a drop in people filling it out. Typing on smartphones in particular  can be a pain, so only ask for the most important information you need.

Now that’s a very brief overview. For more information – check out our blog post about using quiz lead generation with Riddle.

(Random factoid: 8-10% is a good form completion rate. But we’ve seen upwards of 35% – especially with a good incentive for the users like ‘Free 15 minute online consultation’ or ‘Win two tickets to X’.)

Create quizzes with Riddle

Absolutely – we designed Riddle so you could easily create quizzes that 100% match your site’s branding.

With our PRO and ENTERPRISE plans, you can hide all Riddle branding – as well as upload your own logo.

Are you creating content for different clients? Agencies love Riddle – you can upload a different logo for each quiz.

Check our blog post “Which white label plan is right for you?” – to learn more about these two plans.

 

 

Yes, your Riddle quiz embed code is fully responsive and works great on mobile devices, tablets and desktop.

Just make sure to use our standard embed code. Our standard embed comes with a little JavaScript which resizes the Riddle iFrame perfectly for each device.

You can also manually overwrite the dimensions of our embed, that might however break the responsiveness. Only use these options if you know what you are doing. 🙂

(You might have noticed… we include two other Riddle embed codes – no CSS and no CSS/JavaScript. These are non-responsive options for the very rare folks who can’t use our standard embed code.)

Yes, yes, a thousand times yes… we’re big (huge!) fans of letting you customize your Riddle quiz to your site.

All our plans let you adjust the colors, fonts, backgrounds and more.

But if you want near-total creative control, you can use our CSS Editor (as part of our Enterprise plan) to change the look of almost any visual element of a Riddle. From changing the button styling, borders, alignment to text display and making your logo bigger, the sky’s the limit.

To learn more about the CSS editor, check out this blog post for more info.

Absolutely – as part of our Enterprise plan, you can use your own font helps seamlessly blend your quiz to your site.

You can use any font from:

  • Adobe TypeKit
  • Google Fonts
  • Fonts.com
  • Fontdeck

Learn how here.

And, if you like to your own font that’s hosted on your servers – it’s super easy:

  • Select ‘custom’ from the main font menu
  • Then choose ‘custom’ from font provider
  • You can add the URL where you are hosting your font.
  • Add the font name in the ‘font override’ section