Your account

  • What happens after my 14 day trial?

    Our 14 day trial period gives you full access to all our quiz tools. After the trial, any quizzes that you have created and embed on your site will always stay live. You’ll just lose the ability to edit your Riddle, view stats, or download any leads. But your content itself will always be available […]

  • How do I upgrade my account?

    Upgrading your Riddle subscription is easy. Log in, then click on the ‘…’ menu in the top right corner Select ‘upgrade now’ and choose your new plan. Payment: we accept all major credit cards and PayPal Annual or monthly – what’s the difference? Our monthly plans are very flexible – you can cancel at any […]

  • How can I change my plan?

    Changing your Riddle subscription is simple: Log in, then click on the ‘…’ menu in the top right corner Select ‘Account’ – then the ‘More’ link under ‘Subscription’ Then just choose your plan Can I upgrade and downgrade my account? Yes – we like being nice and flexible for our community, and you can change […]

  • How can I edit/change my payment details?

    You can edit your billing information, payment details, and all your subscription details in one easy place: Click on the ‘…’ menu in the to righthand corner of the screen. Select ‘Payment details’ For ‘Billing information’, ‘Subscription’, or ‘Payment information’ – just click ‘edit’ or ‘update’  Make your changes Click the big ‘Update’ or ‘Save’ […]

  • Where can I get copies of my invoices?

    To view and download all your invoices (and keep your accountants happy): Click on the ‘…’ menu in the to righthand corner of the screen. Select ‘Payment details’ Scroll down to ‘Payment history’ and either view or download any invoice. Save time – and automatically send your invoices to your finance team: Payment details Billing […]